AI FRONT DESK FOR AUTO REPAIR SHOPS
Turn the service call into scheduled work.
24x7 AI answers while technicians are under a hood, captures the vehicle and service details, and moves the caller to an appointment request, estimate callback, or human handoff.
No public auto-repair demo yet. Request this workflow and we will shape it around your services, bays, hours, and advisor process.
Sound familiar?
- A check-engine or brake call arrives while the service advisor is helping the customer at the counter.
- Incomplete voicemails leave the team guessing about the vehicle, service needed, and best callback time.
- Routine service questions and urgent safety concerns need different next steps.
THE AUTOMOTIVE CALL, BY THE NUMBERS
The service lead is already on the phone.
Automotive calls show a strong lead signal, which makes service intake a better first workflow than trying to automate vehicle sales or mechanical diagnosis.
of automotive callers speak with a person.
of answered automotive calls are leads.
of automotive leads convert on the call.
Directional averages from Invoca's 2026 automotive call dataset; the first workflow should stay focused on service intake. Invoca automotive benchmarks
What your AI front desk handles
Vehicle details, captured once
Collects year, make, model, mileage, service need, and contact details so the advisor starts with context.
Service appointments requested
Offers approved appointment windows or records a structured request for the shop's scheduling system.
Estimate callbacks, organized
Captures the work requested and preferred callback window without promising a diagnosis or final price.
Safety-sensitive handoff
Recognizes approved urgency language and routes it to a person instead of improvising mechanical advice.
Your existing business tools
We connect the workflow to the calendar, CRM, dispatch system, spreadsheet, or other tools your team already uses. Custom integrations are welcome.
LIVE IN 48 HOURS
We set it up with you
Request a demo, we configure your number, calendar or scheduling system, and test calls around your business. You test and approve before it goes live. Pilot plans from $79/mo as you grow.
Common questions
Can it diagnose the car or give a final quote?
No. The safe first version captures the symptom and vehicle details, answers approved shop FAQs, and requests an appointment or advisor callback. Diagnosis and final quotes stay with your team.
Can it handle service and estimate requests differently?
Yes. You define the intake questions and next step for routine service, estimate requests, status questions, and calls that need an advisor.
How long does setup take?
We configure your services, hours, appointment windows, approved FAQs, and handoff rules with you, then run test calls before going live.
What does it cost?
Pilot plans start at $79/mo with concierge setup included. You only move to a monthly plan once the workflow proves itself on your real calls.
BEYOND THE FRONT DESK
Need more than voice? We can build the workflow too.
We also design custom AI solutions that automate the daily workflows around your business. Explore the broader practice when your needs go beyond phone calls.
Explore custom AI solutions